New Southwark Digital Champions

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Also check out

in particular this
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And Cherry Garden TRA website

where we discovered this


About the Digital Champion Training

Here is a brief overview of the training sessions.

Course title: Accessing Online Resources (Part 1)

Learning Objectives:

  • Demonstrate how to and be aware of the issues around creating an email and My Southwark account
  • Understand and evaluate various strategies for searching for information on the internet
  • Identify issues and understand how to support others in completing online forms
By the end of the session more confident learners should be able to: Identify how to support others to set up a wider range of online accounts and search for information online.
Differentiation/functional skills

Differentiation: Tutor will support learners. Will use a mix individual and partnered exercises to encourage sharing of skills/strategies.

Functional skills: Learners to complete exercises in which they set up email and My Southwark accounts. Learners will also complete an online ‘treasure hunt’ to find a range of sources of information.

Course title: Communication, Dealing with Challenging Behaviour and Coaching skills (part 2)

Learning Objectives:

  • Be able to better support learners, particularly in terms of how they communicate
  • Be aware of the numerous barriers to understanding computer related information
  • Be aware of strategies and techniques to avoid and respond to challenging behaviour
Differentiation/functional skills notes:

Differentiation: Tutors to support learners. There is a mix of individual activities, group discussion and problem solving exercises to enable people to reflect on the issues raised and learn from each others experiences and skills.

Delivery: Learning is achieved through a mix of light hearted quizzes, practical tasks and discussion around the information being provided and the tasks carried out. Learners will also complete a group exercise in translating computer jargon into plain English. 

FREE Digital Champions Training in January

You do not need to be an IT expert to support people to get online. It is much more important to have a calm and reassuring manner. All volunteers will receive initial training and will receive a Continuing Professional Development (CPD) certificate from Southwark Council.

Our next FREE training sessions for Digital Champions will be held in January 2017.


See the training page for more information.

Digital Champions Training in September

Below are the details of our upcoming training sessions for Southwark Digital Champions.

You do not need to be a computer expert to become a Digital Champion. It is much more important to be calm and supportive.

The two training sessions will look at accessing online resources (email, forms, search and jargon!) and communication/coaching skills and dealing with challenging behaviour.

Wednesday 7th September 9:30 – 12:30
Coaching Skills part 1 (Accessing Online Resources)

Thursday 15th September 14:00 – 17:00
Coaching Skills part 2 (Communication and Challenging Behaviour)

Tuesday 20th September 14:00 – 17:00
Coaching Skills part 1 (Accessing Online Resources)

Thursday 29th September 9:30 – 12:30
Coaching Skills part 2 (Communication and Challenging Behaviour)

all at The Employment Academy

To book your place please
or call: 07483 355 362


training dates image for twitter 2

You can complete this short survey either during the training or beforehand if you prefer.